All charges are calculated based on the delivery address. Taxes and duties are also calculated according to your shipping destination and itemised on your Invoice. Make sure when you select your location to view the correct local pricing, delivery times and shipping costs.
Through our courier partners, you should expect delivery within 3 working days.
Once your order has left us and is the courier, they will contact you via SMS and/or email to let you know when to expect the delivery. Our shipping partners offers you the flexibility to make changes to your delivery while it’s on its way to you using their online portal. Whether you need to schedule a delivery for another day or remove the signature requirement, just use their platform from the tracking link sent to you.
Yes, you will receive an Invoice to the email address you provide us which will show the deliver, shipping and all relevant taxes paid.
Exchanging or returning an item couldn’t be easier. Once you receive the item, let us know straightaway if you need to return it. You have 14 days from receiving your order to return the item. Once we have received it, we will arrange the correct refund which can take up to 10 working days to show on your account due to varying processing times between payment providers.